IN THE NEWS
New Year. New Technology. Improved Client Service
Keeping up with technology changes in the legal field is daunting! We recently started using a scheduling robot assistant for setting up meetings. While some people like the ease of it, others have laughed with me at the goofiness. Artificial intelligence is always improving so we hope Andrew keeps getting better.
We’re keeping Andrew for now to give improved client service. The more efficient we are the less your legal expenses are! That’s also our goal. To provide client value for services rendered.
We have also changed billing systems. The old system was cumbersome for us. We hope to the transition will be smooth for our clients in the coming months. The new system should be easier for our clients because it includes a client portal for secure document uploads. Many of our clients send us their financial information. We want to be secure and safe with all client data – especially financials.
Please know that we are always trying to be efficient and responsive to our client needs. Some of these software programs and cloud applications have a stiff learning curve, but we hope in the end to provide better client service for all!
Here’s to a warm Spring! Susan
What Our Clients are Saying
Having someone go the extra mile made me feel much better about a foreclosure matter against a series of large banks I was handling [for a Kiawah borrower] for more than 5 years. Ms. Gaddy’s high standards and attention to detail made the process and result something I can look back on happy that I was involved. I felt lucky to find Susan Gaddy. She wanted to know more than all the experts involved and the Judge’s order indicates that she did. It was a tremendous relief. [read more]
Our experience with Susan Gaddy has been excellent. Our family was on the verge of getting evicted by the HOA where the house title was taken from underneath me and put under the HOA. [read more]
Susan Gaddy believes in what she does. She stands up for her clients. We appreciate all of the work she has done for our business through the years.
Wow, we never could have imagined how well things turned out with SunTrust. We've all heard the horror stories. We never could have gotten here without your guidance and expertise.
Susan Gaddy did a fabulous job and we sincerely appreciated her efforts as well.
Susan runs a first class operation and we are lucky to have her in the Lowcountry now especially in this economy.